OUR TERMS & CONDITIONS
Refund Policy
1. Eligibility for Refunds
Refunds are applicable only for transactions completed within the platform that meet the following criteria:
Erroneous deductions caused by system errors.
Failed transactions not successfully processed due to technical issues.
Overpayments due to miscalculated charges.
2. Non-Refundable Items
Payments for package subscriptions (Basic, Bronze, Silver, Gold, Diamond, Platinum) are non-refundable once activated.
Fees for advertising, affiliate commissions, and referral earnings are non-refundable unless an error occurs.
Cryptocurrency transactions (including USDT funding or conversion) are non-refundable due to market volatility.
3. Refund Request Process
Users must file a refund request through the Helpdesk or via the Customer Support Ticket System within 7 days of the transaction.
Required details include:
Transaction ID
Amount and date of the transaction
Description of the issue
Supporting documents (e.g., screenshots, bank statements) may be requested.
4. Refund Approval
Refunds are subject to verification and approval by the admin team.
Approved refunds will be credited to the user's wallet within 7 business days or refunded to the original payment method, depending on the transaction type.
5. Disputes
If a refund request is denied, users may appeal the decision by providing additional evidence within 14 days of receiving the denial notice.
The final decision lies with the administrative review board.
Terms and Conditions
1. Acceptance of Terms
By registering and using Global Easy Sub, you agree to abide by these Terms and Conditions, the Refund Policy, and any amendments made to them.
2. User Responsibilities
Users are responsible for providing accurate information during registration and complying with all KYC (Know Your Customer) requirements.
Users must maintain the confidentiality of their login credentials and are liable for activities conducted under their accounts.
3. Prohibited Activities
Misuse of the referral or affiliate programs, including fraudulent activities or multi-accounting, is strictly prohibited.
Using the platform for illegal transactions or activities is forbidden.
4. Transaction Policies
All transactions, including cryptocurrency conversions, are subject to real-time market rates and fees as determined by the admin.
Discrepancies must be reported within 24 hours of the transaction.
5. Referral and Affiliate Programs
Users earn commissions based on the specified package tier (up to 10 generations).
Commission payments are automated and subject to system policies, including point value calculations.
6. Package Subscriptions
Subscription fees are payable upfront and are non-refundable.
Downgrades or upgrades are subject to the admin's discretion.
7. Platform Usage
Users must utilize platform features, including advertising and service purchases, responsibly.
Advertisements posted on the Market Hub must comply with local laws and platform guidelines.
8. Service Availability
Global Easy Sub strives to ensure uninterrupted access; however, service availability may be affected by technical, security, or maintenance issues.
The company is not liable for losses due to downtime.
9. Termination and Suspension
Accounts may be suspended or terminated for violating these Terms and Conditions, engaging in fraudulent activities, or misusing platform features.
10. Privacy and Security
User data is encrypted and managed securely. Refer to our Privacy Policy for full details on data handling.
11. Liability
Global Easy Sub is not liable for losses resulting from user negligence, incorrect transaction details, or third-party issues (e.g., banking delays).
Cryptocurrency transactions are inherently volatile; users accept the associated risks.
12. Modification of Terms
The platform reserves the right to update these Terms and Conditions. Users will be notified of significant changes via email or in-app notifications.
